What is "Your Families"?

We've just launched an exciting new feature - Your Families!

Now you can quickly access all the families you've connected with on UrbanSitter on the same page, grouped by families you've Favorited, Contacted, and Hidden. You can favorite a family, add a private note, add a booking, or hide your availability from a family - all in the same place. So convenient! 

Each family you've connected with will appear as a "card" that's a quick view of their profile and your working relationship with them. This is where you'll have the opportunity to manage them by marking them as one of your favorite families, add a private note, add a booking, hide your availability, or report them to Support. 

To get more familiar with how to manage your families, check out our How can I manage a family? FAQ.

Your families are grouped by families you've favorited, families you've been in contact with, and families you've hidden. 

To learn more about how your families are grouped, check out our How are my families grouped? FAQ.

To access Your Families on a web or mobile web browser, click 'Your Account' then 'Your Families' at the top right of your screen. 

To access Your Families on the iPhone app, tap the Menu button  in the top right corner of your screen then 'Your Families'.

To access Your Families on the Android app, tap the Menu button  in the top left corner of your screen then 'Your Families'.