How to redeem a credit or gift card

To redeem a credit or gift card to your account,

1. Go to your Credits
2. In the Voucher code field, enter the credit or gift card code
3. Click Redeem

Credits are applicable towards membership fees only, caregiver payments only, or both. Available credits automatically apply towards your transactions in order of the date of the charge until the $ value is used up or the expiration date passes. Read more about paying caregivers with credit here.

If you have any trouble redeeming a credit and are getting an error message, please double-check your voucher code name and expiration date. If you continue to receive this message, email Member Services.