In Your Families, each family you've connected with on UrbanSitter will be grouped into three types: Favorites, Contacted, and Hidden.
- Your Favorites are your families you've worked with or been in contact with that you've marked as your favorite. It's a convenient way to mark your regular families that you frequently book with!
- Your Contacted families are those who have contacted you via messages and booking requests. You can easily access your last message or booking details under their profile picture.
- Your Hidden families are the families you've encountered on UrbanSitter that aren't a great fit for you, or families you want to hide your availability from so they can't book you. Families you've hidden won't show up under Favorites or Contacted, and they won't be notified that you hid them. To learn more about hiding your availability from a family, click here.
On a web or mobile web browser, you'll also have the option to see all your families and search by name:
On the iPhone and Android apps, you can toggle between your Favorites, Contacted, and Hidden.