Credit card payments are the best (and most secure) way to get paid for babysitting jobs on UrbanSitter. Your payment information is securely stored and you receive 100% of your earnings, with no fees taken or percentages docked from your pay. To get set up, add your direct deposit information to your account and parents will see on your profile that you're all set to receive payments via credit card!
When parents book you via credit card, your earnings from the job will be processed through the site - the parent's credit card will be charged and you'll receive your payment via direct deposit. At the end of a credit card booking, we'll prompt you to confirm the hours you worked. Under 'Are you expecting payment for this job?' make sure to select 'Yes, expecting bank deposit'. Then, confirm the hours you worked by adjusting the start and end time (if applicable) and send an optional message to the parent. Finally, click 'Confirm'!
We'll send a message to the parent asking them to confirm your payment and add an optional tip. Once the parent confirms, we'll initiate your deposit!
To learn more about confirming your hours, check out our How do I confirm my hours for a credit card payment? FAQ.
Payments typically take 2-3 business days to land in your bank account. For example, if you worked a job on Friday night and payment was submitted the Monday after, you should expect to see those funds in your account no later than the end of day the following Wednesday. Please note that business days do not include corporate and bank holidays such as Labor Day and Columbus Day.
To ensure that sitters are paid in a timely manner, payments will be automatically charged 24 hours after the sitter confirms in the event the parent hasn't confirmed the payment yet except in the following circumstances:
- if the confirmed hours exceeds the originally booked hours by 3 hours or more
- the booking occurred more than 2 weeks ago
- if your booking was manually updated by our Support Team
- the booking was an interview
If you have any questions about your payment, or haven't received payment by the 3rd business day, please don’t hesitate to reach out to our team at firstname.lastname@example.org.