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Sitter background checks

On UrbanSitter, sitters are provided with the opportunity to complete a basic background check. The background checks are processed by a third party service*, currently Checkr. During the check, Checkr references the sitter's name against their Social Security Number. The sitter's name and SSN are then checked against the National Sex Offender Registry and Multi-State Criminal records.

When a sitter clears a background check, a badge is displayed on their profile for 12 months. 

background_check_badge.png 

You can also purchase an upgraded background check or driving record check on a sitter you're considering booking for a part or full-time job. To start this process, you can either click the background check banner at the bottom of your Interested Sitters list (for your part or full-time job post) or your Interview details page (for a part or full-time job). You can also send us an email at support@urbansitter.com using the subject line: Upgraded Background Check Request for [Sitter Name]. 

Interested Sitters list: upgraded_banner_on_interested_sitters_list.png

Interview details page:banner_interview_full_or_part_time_page.png

Click the banner to let our Support Team know you're interested in an upgraded background check, and will follow up with you via email. You'll see a green banner confirming your request at the top of your screen.

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*Background checks processed between 1/31/2012 and 1/31/2013 were processed by TalentWise. Background checks processed between 1/31/2013 and 7/30/2015 were processed by HireRight. Background checks processed after 7/30/2015 were processed by Checkr.

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