Submit a request
Parent and Babysitter FAQs - UrbanSitter Support
I'm a Parent
I'm a Parent
UrbanSitter Membership Pricing - How do I upgrade my membership?
How do I find sitters?
What types of childcare providers can I find on UrbanSitter?
Sitter background checks
How do I refer someone to join UrbanSitter?
How do I search for a sitter by name?
How do I bookmark my favorite sitters?
How do I update my location/address?
How do I update the payment method for a job?
How do I book multiple sitters for the same job?
How do I obtain an invoice for flexible spending account (FSA) reimbursement?
When I tried to pay my sitter it said that there was a problem with my credit card. What do I do?
How do I pay sitters via credit card?
Does Access Pass auto-renew?
What is Access Pass?
My membership renewal charge failed: what do I do?
How am I billed for my UrbanSitter membership plan?
How do I add or update my credit card information?
Credits and Codes
How do I redeem a credit or gift card?
I have a promo code. Will my membership auto renew after the first month?
Why am I being asked to enter my credit card if I have a promo code?
How do I edit a review I previously posted for a sitter?
How do I post a review for a sitter?
How do I post a recommendation for a sitter?
How do tax laws apply to babysitting?
How do minimum wage laws apply to babysitting?