Family and Sitter FAQs - UrbanSitter Support
Why is my profile hidden?
How do I find babysitting jobs?
How do parents book me for jobs?
Browsing the Job Board
Annual UrbanSitter Membership for Sitters
How can I get a copy of my background check?
Completing Your Profile
Profile Photo Requirements: How to select and upload a great profile picture
What are parents looking for in the "About Me" section of my profile?
How do I add direct deposit information?
What is a profile video?
How do I request recommendations from families I've previously worked for?
Managing Your Account
What are my Sitter Stats?
How do I update my location?
How do I renew withdrawn interest in a Job Board post?
Your Families: Favoriting, Hiding, and Organizing
What is "Your Families"?
How are my families grouped?
How can I manage a family?
How do I hide my availability from a family?
How does a credit card payment work?
How do I confirm my hours for a credit card payment?
I confirmed my hours. When will I get paid?
I was paid in cash but was prompted to confirm my hours. What do I do?
Why is my direct deposit information failing?
How do tax laws apply to babysitting?
Does UrbanSitter provide a W-2 or 1099 for sitters?
Tips and Policies
Finding Success on UrbanSitter
Tips for Sitters on the Job
How do I report a bad experience with a family?
How do minimum wage laws apply to babysitting?
Membership Refund Policy