At UrbanSitter, we aim to be the most trusted childcare platform possible. We believe there are many important factors to consider when choosing childcare, and background checks are one helpful indicator when making a decision for your family. That’s why all approved sitters on UrbanSitter are vetted with a manual profile review and cleared background check. For additional information and details about our vetting process, please visit our Trust and Safety page.
How do sitters meet these requirements?
All sitters on UrbanSitter are required to have an active membership and cleared background check in order to be approved to connect with families and book jobs. Sitter memberships come at a low yearly fee allowing sitters a full year of access to UrbanSitter’s booking & payment tools. Background checks are processed by our third-party safety partner and require a valid social security number. Before final approval, our Member Services team also manually reviews each sitter profile to meet our standards. Also, upon registration, sitters are required to enter their birthday and confirm they are 18 years of age.
What’s included in a sitter’s background check?
As of May 20th, 2020 all background checks are processed by our third-party safety partner Checkr. Checkr dates back 7 years in accordance with federal law and the industry standard for background check lookback periods and checks the following components:
- SSN Trace
- Nationwide Sex Offender Registry Check
- Global Watchlist Check of terrorist, sanction, and other watchlists
- National Criminal Search for history of felony and misdemeanors
- County Criminal Search of most recent county of residence
Once cleared, sitters will earn a background check badge on their sitter profile good for one year from their membership purchase date. You can locate this date by hovering over or tapping the badge.
For specifics about how Checkr processes background checks, please feel free to review their help articles here.
What if my sitter doesn't have a membership or pass a background check?
If a sitter you already work with does not have an active membership and clear the required background check, you will still be able to message them on UrbanSitter and your accepted bookings will remain intact. However, you will not be able to book them for new jobs and their profile will no longer show up in search results.
Some parents have opted to cover the cost of their sitter’s membership fee. Simply tip them the cost or email us to pay directly.
If a sitter does not pass their background check, their profile will be closed and they will no longer have access to UrbanSitter. As a result, you won’t be able to message or book them.
Prior to August 29, 2019, sitters on UrbanSitter became approved after a profile and background review which included a series of offender registries, watchlists, and publicly available criminal records based on the information provided. Sitters earned an additional background check badge by clearing a background check through our third-party provider, purchased by the sitter or a parent they work with. Sitters who were background checked before this date will satisfy the current requirement to be an approved sitter - and when their previous background check expires, they’ll need to clear a new check to stay active on UrbanSitter.
Can I purchase an upgraded background check or driving record check for a sitter?
Yes! While browsing UrbanSitter, you can rest assured that every sitter has cleared the basic background check requirement. We also offer parents the opportunity to purchase an upgraded background check or driving record check for a sitter! Learn more in this FAQ.
For more information about how UrbanSitter works, feel free to browse our FAQs or click the Support tab on our website. We thank you for trusting UrbanSitter with your childcare needs and we look forward to you connecting with great sitters in your area!