How do I cancel my membership plan?

Please note that you can cancel your membership on the UrbanSitter website via a desktop web or mobile web browser - it is not yet available on the UrbanSitter app. 

Here's how to cancel your membership for both parents and sitters:

Log into your UrbanSitter account and access your Account's Settings page by clicking 'Your Account' then 'Settings'. Scroll down to 'Account Basics' and click 'Edit', and then 'Cancel Paid Membership'.  Please note: this section can only be edited from a web or mobile browser and cannot be edited from the App at this time.

This will take you to a confirmation page where you will finalize the membership cancellation. This page will also tell you the date your membership will be automatically canceled, and consequently when your membership benefits will expire.

Currently logged into your UrbanSitter account? You can jump directly to the membership cancellation confirmation page here. 

If you're wondering what the difference is between canceling your membership subscription and deactivating your account, you can check out our What's The Difference Between Canceling My Membership And Deactivating My Account? FAQ.