UrbanSitter membership for parents comes with unlimited access to UrbanSitter bookings and tools, including the ability to easily pay sitters via credit card. You will be able to schedule as many interview or job bookings as you like, with no additional UrbanSitter Fees. You can cancel or change your UrbanSitter Membership Plan at any time. Feel free to check out these articles to help manage your membership plan:
You are eligible to receive a refund for your most recent Membership purchase by emailing Support within 30 days of the start of your most recent billing cycle as long as you have not contacted or booked any sitters within or after those 30 days. This policy is applicable to all membership types and if you cancel at any other time, you are ineligible for a refund. However, you will continue to have unlimited access to message and book trustworthy sitters in your area through the end of your billing cycle!
The above terms are applicable to parent memberships only. Refunds will not be available regardless of service area or violations of our Terms of Service. UrbanSitter reserves the right to modify these terms.