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How do I update the payment method for a job?

If you need to update the payment method for your upcoming booking and the job has not yet started, you can easily update the payment method from the booking page next to the payment type section. 

Here's how to switch your booking's payment method on the UrbanSitter website, mobile web browser, iPhone app, and the Android app:


Web and Mobile Web Browser

Go to your Bookings page and navigate to the specific booking you'd like to update, then click 'View Details'. 

parent_bookings_tab_arrow.png

view_details.png

In this example, the parent is switching the payment method from cash to credit. Next, click 'Change to credit' next to the job's 'Payment type'. 

switch_to_credit.png

After you click, the system will prompt you to confirm the change, as below:

confirm_switch_to_credit.png

Once you click 'Yes, Change To Credit' the booking will automatically update to the new payment type: credit card. This flow works the same when changing the payment type from credit to cash. 


iPhone App

Click the Menu button ios_menu_button.png in the top right corner of your screen and click 'Bookings'. Click on the booking you'd like to update, scroll down to 'Payment type', then click the 'Switch to ...' button. 

switch_payment_method_ios.jpg


Android App

Click the Menu button android_menu_button.png in the top left corner of your screen and click 'Bookings'. Click on the booking you'd like to update, scroll down to 'Pay Via', click the down arrow button, and then click the new payment method you'd like to switch to.  

switch_payment_method_android.png



There you go! Your booking's payment method has now been updated. Your sitter will receive a notification about this change in payment method.

 

If the job has already completed, please reach out to support@urbansitter.com to have the booking method changed. As a note, only parents can update the payment method for a booking they've added. 

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