As you enroll, we recommend becoming familiar with the details of your benefit such as how much credit you receive, the care types it applies to, and when it expires. Your company or organization's benefits team will provide this information to you, but you can also find it at the top of your homepage. All benefits include a free membership which includes unlimited access to as many caregivers, job posts, messages and bookings as you need.
If your benefit includes care credits, you can use them to pay caregivers for their services. Find them on your Credits page by clicking on your profile picture > Credits in the drop-down menu. On the UrbanSitter app, tap more > Account > Credits. There you can see how much credit you currently have available, what care types it applies to, and when it expires. To view completed payments including how much credit was applied, go to your Transactions page > Booking Payments. Learn more about how to use your care credits here.
If your benefit includes access to Outschool, you can transfer available care credit to pay for online classes and tutoring. Learn more about Outschool and how to transfer your credit here.
If your benefit includes bringing on your own caregiver, we will email you instructions on how to receive your free caregiver membership. Learn more about what this entails here.