Caregiver approval requirements

Caregivers must have a cleared background check and completed profile manually reviewed by our team to be approved to book jobs, and to stay active as a bookable caregiver.

Approval requirements

Check your approval checklist on the homepage to see what you need to do in order to be approved. Once you’ve completed the requirements, your profile will be reviewed for approval by our team. You will be notified when approved or if we need additional information. You can see your profile approval status on your Settings page under Account Basics.

To be approved, you must:

• Purchase the annual membership
• Submit and clear a background check
• Fill out profile information: about me, services provided, experience, rates, and more
• Upload a profile photo and review the guidelines

If your profile does not meet these requirements after you’re approved, your profile will be hidden and you won’t have access to new families or be able to express interest in jobs. Your profile information, booking history, and reviews will still be available if you wish to return.

Membership and background check

The annual membership for caregivers allows unlimited access to UrbanSitter benefits and includes the background check. Membership is good for one year and must be renewed annually to stay active as a bookable caregiver. Learn more about the caregiver membership here, including how to purchase it and what the background check includes.

Caregivers who do not clear the background check will be notified via email and their account will be closed.

Note: The UrbanSitter platform is a space for individual caregivers to market their offerings and we require one profile per caregiver. We do not allow daycares or preschools to create caregiver accounts. Feel free to review our Terms of Service for more information.