Family and Caregiver FAQs - UrbanSitter Support
How to sign up: families seeking care
How to sign up: caregivers seeking jobs
Accidently signed up with wrong account type (family or caregiver)
How to use Sign in with Apple
How to submit a caregiver recommendation
Help with logging in or resetting password
How to deactivate my account
What's the difference between canceling my membership and deactivating my account?
Transactions and payments
How to view account transactions and download booking payment history
What does my booking status mean?
How to purchase an UrbanSitter gift card
Gift card terms
How to flag an account
Suspect a scammer?
Caregiving during COVID
COVID guidelines and resources
COVID-19 vaccine badges