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  1. Family and Caregiver FAQs - UrbanSitter Support
  2. Caregivers

Caregivers

Getting started

  • How UrbanSitter works for caregivers
  • Caregiver approval requirements
  • Annual membership and background check
  • What’s next after a booking request
  • Browsing the Job Board
  • How to get a copy of my background check

Completing your profile

  • How can I check the status of my background check?
  • Why is my profile hidden?
  • Profile photo requirements
  • How to upload a profile video
  • What should I put in the About Me section of my profile?
  • How to get recommendations from previous employers or families

Bookings and reviews

  • How caregiver reviews work
  • How to review a family or care seeker

Payments

  • How do I get paid for jobs?
  • How to confirm hours worked
  • Instant Payout
  • Standard Payout
  • Problem with direct deposit payment

Managing your account

  • How to update my address or working location
  • What are my stats?
  • How to update or unsubscribe from notifications

Managing your families

  • How to use Your Families
  • How to favorite a family
  • How to hide a family

Taxes

  • How do tax laws apply to care jobs?
  • Does UrbanSitter provide a W-2 or 1099 for caregivers?

Tips and policies

  • How to report a bad experience with a family
  • How do minimum wage laws apply to care jobs?
  • Membership Refund Policy
Family and Caregiver FAQs - UrbanSitter Support