Parent and Babysitter FAQs - UrbanSitter Support
I'm a Sitter
I'm a Sitter
How do I find babysitting jobs?
How do I receive booking requests?
Browsing the Job Board
How do I manage my sitter calendar?
Why is my profile hidden?
Completing Your Profile
Profile Photo Guidelines: How to select and upload a great profile picture
What are parents looking for in the "About Me" section of my profile?
How do I add direct deposit information?
How do I complete a background check?
How do I request reviews from families I've previously worked for?
What is a profile video?
Profile Video Guidelines: What should I include in my profile video?
How do I record and upload a profile video?
Managing Your Account
What are my Sitter Stats?
Why am I still hidden?
How do I update my location?
How do I renew withdrawn interest in a Job Board post?
Your Families: Favoriting, Hiding, and Organizing
What is "Your Families"?
How are my families grouped?
How can I manage a family?
How do I hide my availability from a family?
How does a credit card payment work?
How do I confirm my hours for a credit card payment?
I confirmed my hours. When will I get paid?
I was paid in cash but was prompted to confirm my hours. What do I do?
How do minimum wage laws apply to babysitting?
Why is my direct deposit information failing?
How do tax laws apply to babysitting?
Does UrbanSitter provide a W-2 or 1099 for sitters?
Finding Success on UrbanSitter
Tips for Sitters on the Job